Last Updated: September 29, 2026
Slingshot Adventure (“Slingshot,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect.
This Privacy Policy explains how Slingshot collects, uses, discloses, retains, and protects personal information when you visit or use Slingshot-Adventure.com, purchase tickets or passes, make reservations, book parties or events, complete a participant waiver, create an account, communicate with us, participate in our email or text messaging programs, or otherwise interact with Slingshot Adventure.
Slingshot is located in Washington State, and this Privacy Policy is intended to describe our privacy practices with particular consideration of applicable Washington law.
We may collect personal information that you provide directly to us, including:
• Name
• Email address
• Mobile telephone number
• Mailing or billing address
• Date of birth or age-related information
• Parent or legal guardian information
• Information about children or other participants included in a waiver or reservation
• Reservation, ticket, pass, membership, party, and event information
• Participant waiver information
• Purchase and transaction information
• Payment information
• Account information, if applicable
• Communications with our guest service or support teams
• Marketing preferences and consent records
• Information you voluntarily provide through promotions, contests, surveys, or other activities
• Other information you voluntarily provide to us
We may collect this information when you visit or use our website; purchase tickets, passes, memberships, gift cards, merchandise, food, or other products; make or manage a reservation; book a birthday party, private event, group event, or other activity; complete a participant waiver; create or update an account; subscribe to email or SMS marketing; participate in promotions, contests, surveys, or giveaways; contact Slingshot; visit or interact with our facility; or communicate with us through social media or other platforms.
We seek to collect only information that is reasonably necessary for the purposes for which it is collected.
When you visit our website or use certain online services, we and our service providers may automatically collect information about your device and your interaction with our website.
This information may include:
• IP address
• Browser type and version
• Operating system
• Device type
• Device identifiers
• Referring and exit URLs
• Pages viewed
• Time spent on pages
• Links clicked and other website interactions
• Date and time of visits
• General geographic information
• Cookie identifiers and similar online identifiers
• Website performance and analytics information
We and our service providers may use cookies, pixels, analytics tools, advertising technologies, and similar technologies to operate our website, understand how visitors use our services, measure advertising effectiveness, improve our website, and improve the guest experience.
Where available, you may manage certain cookie and tracking preferences through privacy preference tools provided on our website or through your browser or device settings.
We may use personal information to:
• Provide and operate Slingshot's services
• Process purchases, reservations, tickets, passes, memberships, and transactions
• Administer participant waivers and participant records
• Manage birthday parties, events, and group bookings
• Communicate with you regarding reservations, purchases, parties, events, memberships, or accounts
• Send service, transactional, and customer-support communications
• Respond to questions and provide guest support
• Improve our website, attractions, products, programs, food and beverage services, and guest experience
• Analyze guest trends and business performance
• Conduct analytics and reporting
• Prevent fraud, misuse, and security incidents
• Protect the rights, property, and safety of Slingshot, our employees, vendors, and guests
• Comply with applicable legal and regulatory requirements
• Enforce our terms, policies, waivers, and agreements
• Send promotional email or SMS communications where permitted by law and consistent with applicable consent requirements.
We may use your email address or mobile telephone number to send communications relating to a transaction, reservation, purchase, waiver, account, membership, party, event, or service you requested.
These communications may include:
• Booking or purchase confirmations
• Reservation reminders
• Party or event communications
• Waiver reminders
• Membership notices
• Account communications
• Customer-service communications
• Changes or updates relating to a reservation or service
• Other operational information related to your interaction with Slingshot
These service and transactional communications are separate from promotional or marketing communications.
Opting out of promotional marketing messages may not prevent us from sending communications reasonably necessary to complete a transaction, provide a requested service, respond to you, administer an existing reservation or account, or provide important operational information.
Where permitted by law, we may send promotional emails regarding Slingshot programs, events, offers, passes, memberships, birthday parties, promotions, food and beverage offerings, merchandise, and other products or services.
You may unsubscribe from promotional email communications at any time by using the unsubscribe link included in the email.
Unsubscribing from marketing email does not necessarily prevent us from sending transactional or service-related email communications.
If you affirmatively opt in to receive promotional SMS or text messages from Slingshot, we may send recurring marketing and promotional text messages to the mobile number you provide.
Marketing text messages may include information regarding promotions, special offers, events, birthday parties, passes, memberships, new attractions or programs, and Slingshot products and services.
Message frequency may vary. Message and data rates may apply.
Consent to receive promotional text messages is not a condition of purchasing goods or services.
You may opt out of promotional text messages at any time by replying STOP to a marketing text message. You may reply HELP for assistance. After you opt out, you may receive a one-time confirmation that your opt-out request has been processed.
Your SMS marketing preference is maintained separately from your email marketing preference.
We do not sell mobile telephone numbers or SMS opt-in consent information to third parties for their independent marketing or promotional purposes.
We may disclose mobile information to service providers that assist us with text messaging, customer communications, consent management, opt-out processing, reservation and ticketing communications, and other services performed on our behalf.
These service providers may use information only as reasonably necessary to provide services to Slingshot.
SMS consent is specific to the messaging program and sender identified when consent is obtained.
Where applicable, we and our service providers may maintain records relating to marketing consent, including:
• Date and time consent was provided
• Method or source of consent
• Email address or mobile number provided
• Consent language presented at the time of opt-in
• Subscription status
• Opt-out or unsubscribe requests
We may retain these records as reasonably necessary to administer our marketing programs, document consent, and comply with applicable law.
Slingshot works with third-party companies and technology providers that help us operate our business.
These providers may provide services including website hosting, ticketing and reservation services, waiver management, payment processing, customer account management, email communications, SMS/text messaging, analytics, advertising and marketing, customer service, information technology, security, and fraud prevention.
Slingshot may use ROLLER and other third-party platforms to support ticketing, reservations, waivers, memberships, guest accounts, and related guest information.
Information provided to these service providers may be processed on our behalf for the purposes described in this Privacy Policy and may also be subject to the provider's own privacy practices.
We may disclose personal information as reasonably necessary for the purposes described in this Privacy Policy.
Service Providers: Companies that provide services on our behalf, including website hosting, payment processing, reservation and ticketing systems, waiver management, email and SMS communications, analytics, advertising, customer service, security, and other business services.
Advertising and Analytics Partners: We may work with advertising and analytics providers to understand website activity, measure advertising performance, deliver advertising, and improve our marketing. Where required by applicable law, we will provide appropriate privacy choices or opt-out mechanisms.
Professional and Legal Advisors: We may disclose information to attorneys, accountants, insurers, consultants, and other professional advisors when reasonably necessary to operate our business or protect our legal rights.
Legal Requirements: We may disclose information when we reasonably believe disclosure is required by law, subpoena, court order, governmental request, or other legal process, or when necessary to protect the rights, safety, or property of Slingshot, our guests, employees, or others.
Business Transactions: Personal information may be transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
Slingshot is a family entertainment business, and parents or legal guardians may provide information regarding minor participants when completing waivers, reservations, party bookings, memberships, or other Slingshot-related activities.
We recognize the importance of protecting children's personal information.
Where applicable law requires parental or guardian consent for the collection, use, or disclosure of personal information from children, we will follow those requirements.
We do not knowingly request that children provide more personal information than is reasonably necessary to participate in an activity or receive a requested service.
Parents or legal guardians may contact us regarding personal information associated with their children, including questions regarding access, correction, or deletion where applicable.
If we learn that we have collected personal information directly from a child in circumstances where parental consent was required and was not obtained, we will take reasonable steps to address the situation as required by applicable law.
Certain information that a person provides in connection with a participant waiver or other Slingshot service may potentially constitute health-related information under applicable Washington law.
Slingshot does not collect or use health-related information for purposes unrelated to providing, administering, or protecting our services unless permitted by applicable law and, where required, with appropriate consent or authorization.
We do not sell consumer health data.
Where Washington's My Health My Data Act applies to information collected or processed by Slingshot, we will comply with the requirements applicable to that information.
If Slingshot is required to maintain a separate Consumer Health Data Privacy Policy under Washington law, that policy will be provided separately and made available as required by law.
Cookies are small text files placed on your device when you visit a website. They are commonly used to make websites operate efficiently and provide information to website operators.
Depending on the services implemented on our website, we may use:
Strictly Necessary Technologies: Technologies necessary for core website functions, including security, account access, reservations, and basic website operation.
Performance and Analytics Technologies: Technologies that help us understand how visitors use our website, including pages visited, links clicked, website performance, and errors.
Functional Technologies: Technologies that allow the website to remember choices or preferences and provide enhanced functionality.
Advertising and Targeting Technologies: Where used, technologies that may help us or our advertising partners deliver relevant advertising and measure advertising effectiveness.
Pixels and Web Beacons: Technologies that may help us understand whether an email has been opened, whether a webpage has been visited, or how marketing campaigns perform.
You may be able to manage certain cookies and tracking technologies through our website privacy settings, your browser, or your device settings.
Washington law provides certain privacy protections depending on the type of information involved and the circumstances under which it is collected and processed.
Depending on applicable law, you may have rights concerning your personal information, which may include the ability to:
• Request information about personal information we process about you
• Request access to certain personal information
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request a copy of certain personal information in a portable format
• Opt out of certain marketing communications
• Exercise rights relating to certain consumer health data, where applicable
• Exercise other rights provided by applicable Washington or federal law
These rights are subject to applicable legal limitations and exceptions.
To submit a privacy request, please contact us using the information provided in the Contact Us section below.
We may need to verify your identity before completing certain privacy requests. The verification process may vary depending on the nature of the request and applicable law.
We will not discriminate against you for exercising privacy rights provided to you by applicable law.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services; maintain customer and transaction records; administer reservations and waivers; maintain membership and account records; document marketing consent; meet legal, regulatory, accounting, and insurance requirements; resolve disputes; enforce agreements; and protect the security of our business and guests.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When personal information is no longer reasonably necessary for these purposes, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our business practices.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Slingshot maintains reasonable security practices appropriate to the nature of the information we collect and retain.
If a security incident occurs that triggers a legal notification obligation, Slingshot will provide notice as required by applicable law.
Our website or communications may contain links to websites, applications, social media platforms, or other services operated by third parties.
This Privacy Policy does not govern the privacy practices of third parties that independently collect information from you.
We encourage you to review the privacy policies of third-party websites and services before providing them with personal information.
If you interact with Slingshot through a social media platform, that interaction may be subject to both this Privacy Policy and the privacy practices and terms of the applicable social media platform.
Slingshot may photograph or record guests, events, attractions, parties, or activities at our facility for operational, promotional, advertising, social media, or other legitimate business purposes, subject to applicable law and any notices or consents provided at the time of collection.
Where applicable law requires consent for a particular use, Slingshot will obtain the appropriate consent.
Parents or legal guardians who have questions about a photograph or recording involving a minor may contact us using the information below.
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.
When we make changes, we will post the updated Privacy Policy on our website and revise the Last Updated date above.
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
Slingshot Adventure - Burlington, Washington
Email: info@slingshot-adventure.com
Website: Slingshot-Adventure.com
Phone: 360-399-1155
For questions concerning a specific reservation, ticket, membership, party, waiver, or transaction, you may also contact Slingshot through our regular guest service channels.